Sales Policy

Effective Date: December 5th, 2024

At ZoomSaliz, we are committed to providing high-quality leather backpacks and accessories to our customers. We aim to offer a seamless shopping experience, with clear and transparent sales practices. Please take a moment to review our Sales Policy, which outlines the terms and conditions for purchasing from our website.

1. General Sales Terms

By purchasing from ZoomSaliz, you agree to the following terms and conditions:

  • Eligibility:
    To make a purchase, you must be at least 18 years old and capable of entering into a legally binding contract under applicable law. By making a purchase, you confirm that you meet these criteria.

  • Product Availability:
    All products listed on our website are subject to availability. While we strive to keep our inventory up to date, there may be occasions where products are unavailable due to high demand or other unforeseen circumstances. If an item you’ve ordered is out of stock, we will notify you as soon as possible and offer a refund or alternative product.

  • Order Acceptance:
    Your order is considered an offer to purchase, and we reserve the right to accept or reject your order at our discretion. When you place an order, you will receive an order confirmation email. Please note that this does not guarantee that your order has been accepted. Your order will be considered accepted once it is processed and shipped.

2. Pricing and Payment

  • Prices:
    All prices displayed on our website are in USD (United States Dollars) and are inclusive of applicable taxes, unless otherwise stated. Prices may change without notice, but orders placed before a price change will be honored at the original price.

  • Payment Methods:
    We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment systems. Payment will be processed at the time of order. By providing payment information, you authorize ZoomSaliz to charge the specified amount to your payment method.

  • Discounts and Promotions:
    From time to time, we may offer special promotions, discounts, or coupon codes. These offers are subject to specific terms and conditions, which will be outlined at the time of promotion. Discounts cannot be applied after the order has been placed and are not transferable.

3. Shipping and Delivery

  • Shipping Locations:
    We ship to most locations worldwide. Shipping fees are calculated at checkout based on your location and the weight of the items purchased. Please note that additional fees (customs duties, taxes, etc.) may apply for international orders, which are the responsibility of the customer.

  • Processing Time:
    Orders are typically processed within 1-3 business days after payment is confirmed. Shipping times may vary depending on your location, shipping method chosen, and other factors.

  • Shipping Methods:
    We offer a range of shipping options, including standard and expedited services. Shipping methods and prices are available during checkout. While we make every effort to ensure timely delivery, delays may occur due to weather conditions, shipping carrier issues, or other circumstances beyond our control.

  • Tracking Your Order:
    After your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

  • Lost or Damaged Items:
    If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue. Please note that we are not responsible for lost or damaged items if the package was confirmed as delivered by the shipping carrier.

4. Order Cancellations and Modifications

  • Order Cancellations:
    If you need to cancel an order, please contact us as soon as possible at info@zoomsaliz.com. Orders can be canceled within 24 hours of placement as long as they have not been processed for shipping. After this time, we are unable to cancel the order.

  • Order Modifications:
    We are happy to assist with modifying your order if it has not been processed for shipment. If you need to change an item, shipping address, or any other detail, please contact us within 24 hours of placing the order. After the 24-hour window, changes may not be possible.

5. Sales Taxes

  • Sales Tax:
    Sales tax will be charged on orders shipped within the state of Alabama (and other applicable states, depending on tax regulations). The applicable tax rate will be calculated during checkout.

  • International Orders:
    For international orders, import duties, taxes, and other fees may be charged by the destination country. These fees are the responsibility of the customer and are not included in the price of the product or the shipping cost. Please check with your local customs office for more information.

6. Gift Cards

  • Purchasing Gift Cards:
    We offer digital gift cards for purchase. Gift cards can be used for future orders on ZoomSaliz. They are valid for one year from the date of purchase and can be redeemed at checkout.

  • Gift Card Terms:

    • Gift cards are non-refundable.
    • Gift cards cannot be used to purchase other gift cards.
    • Gift cards are not redeemable for cash unless required by law.

7. Returns and Refunds

  • Returns and Exchanges:
    For information on how to return or exchange your order, please refer to our Refund and Return Policy.

  • Refunds:
    Refunds will be issued for returned products that meet the return conditions. Refunds will be processed to the original payment method, minus any shipping fees. Please allow 5-7 business days for your refund to appear.

8. Customer Reviews and Feedback

  • Product Reviews:
    We encourage customers to leave reviews for products they’ve purchased. These reviews help other customers make informed decisions. By submitting a review, you agree to grant ZoomSaliz a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute the review in any manner.

  • Feedback:
    Your feedback is important to us. If you have any comments, suggestions, or concerns regarding our products or services, please reach out to us at info@zoomsaliz.com.

9. Limitation of Liability

ZoomSaliz is not responsible for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products purchased from our website. Our total liability, whether in contract, tort, or otherwise, is limited to the total amount paid by the customer for the product that is the subject of the claim.

10. Modifications to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page, and the updated version will include the new effective date. We encourage you to review this policy periodically to stay informed about our sales practices.

11. Contact Information

If you have any questions or concerns regarding this Sales Policy, please contact us:

ZoomSaliz
Street: 300 S Delaware St, Butler, Alabama
Phone Number: (205) 555-1234
Email: info@zoomsaliz.com
Website: www.zoomsaliz.com